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How to Connect a Purchased Domain to Your Website

After purchasing a domain in WebOps, you can connect it to one of your websites once the domain becomes Active.

This guide explains all available ways to link a purchased domain to your website.

Before You Start #

Before connecting a domain, make sure:

  • the DNS Status is Active
  • the domain is using WebOps nameservers

Domains with the following statuses cannot be linked:

  • Propagating
  • Pending
  • Error
  • External

Only Active domains can be connected to websites.

Method 1: Connect from Domains Portfolio #

Step 1: Open the Domains Portfolio Page #

Log in to your WebOps dashboard:

app.thewebops.com

From the left sidebar, click Domains.

You will be redirected to the Domains Portfolio page.

Step 2: Open the Link to Website Modal #

Click the three dots menu next to the domain you want to connect.

Then click Link to Website.

A linking modal will appear.

Step 3: Select the Website #

Inside the modal:

  • choose the website you want to connect the domain to
  • optionally open Advanced Options and enter a subdomain

Then click Link.

Method 2: Connect from the Website Home Page #

Step 1: Open Your Website Dashboard #

Open the website you want to connect the domain to.

Then use one of the following options:

  • click Connect domain from the status panel at the top of the page
  • click Connect from the Connect your domain step inside the setup checklist

Both options open the domain connection flow.

Step 2: Choose Connect Existing Domain #

Inside the Connect Domain modal, select:

Connect Existing Domain

Step 3: Select the Purchased Domain #

WebOps will display:

  • purchased domains only
  • domains with DNS Status = Active only

Select the domain you want to connect.

Then click Link.

Method 3: Connect from the Connected Domains Page #

Step 1: Open the Connected Domains Page #

Inside your website dashboard:

  • open Connected Domains from the sidebar

You will see the Connected Domains page.

Step 2: Click Add New Domain #

Click:

Add New Domain

A modal will appear with multiple connection options.

Step 3: Choose Connect Existing Domain #

Select:

Connect Existing Domain

Then select the purchased domain you want to connect.

What Happens After Connecting? #

After the domain is connected successfully:

  • it will appear in the Connected Domains page
  • SSL will activate automatically
  • your website will start using the connected domain
  • the newly connected domain will automatically become the Primary Domain

SSL activation may take a few minutes depending on DNS propagation.

Important Notes #

  • A domain cannot be linked if the DNS Status is not Active
  • Domains using external nameservers cannot be linked
  • Already linked domains or subdomains cannot be linked again
  • SSL activation starts automatically after linking
Updated on May 24, 2026