Enterprise Knowledge Assistant

Ask your company anything. Get a grounded, sourced answer.

An AI assistant that answers from your own SOPs, documents, tickets and systems — every answer cited, permission-aware and grounded in your own truth. No hallucinations, no hunting through drives.

Every answer citedPermission-awareNo hallucination
Ask your companyLive
What is our enterprise refund window and who approves it?
Answered · grounded
Enterprise refunds run 30 days, approved by Finance Ops SOP-04. Anything over $10k needs CFO sign-off Contract v3.
Sources92% grounded
SOP-04Refund policy · Ops
Contract v3Enterprise terms · Legal
Ticket #2210Precedent · Support
Reads fromSOPsDocsTicketsERP
The problem

Your company already has the answer. It is just scattered everywhere.

SOPs, contracts, tickets, wiki pages, ERP records, email threads — and what only lives in someone’s head. When a question comes up, people hunt across a dozen places, ping a colleague, or just guess. The answer exists; it is the finding that is broken.

Where is the current refund policy?
checking 6 places… no single source
SOP-04.pdf
buried on page 44
Contract_v3.docx
in Legal’s drive
Ticket #2210
archived last year
Wiki: Refunds
last edited 2023
Email thread
in Sara’s inbox
ERP record
needs a login
#support chat
scrolled past
Tribal knowledge
only in someone’s head

Teams lose hours every week re-finding what the company already knows — and sometimes act on a stale version.

How it works

From question to grounded answer, in one step.

Connect your sources once. From then on, anyone just asks — and the assistant retrieves the right passages, grounds its answer in them, and shows its work.

01

Retrieve

It searches every connected source and pulls the exact passages that answer the question — not keyword matches, meaning.

02

Ground

It writes the answer only from what it found in your content — never from guesswork or the public internet.

03

Cite

Every claim links back to the exact document it came from, so anyone can verify the answer in a click.

Why you can trust it

Grounded in your truth — not the internet’s.

The difference between a real knowledge assistant and a chatbot is discipline: answer only from approved sources, cite every claim, respect who can see what, and say “I don’t know” rather than guess.

Grounded answers only

Every answer is built from your own content. No outside guessing, no filler.

Always cited

Each claim links to the source document, so any answer is verifiable in a click.

Permission-aware

People only get answers from content they are already allowed to see. Access rules are respected.

Knows its limits

If the answer is not in your sources, it says so — instead of inventing one.

Always current

Answers reflect the latest version, not a stale copy someone forgot to update.

Private by default

Your knowledge stays yours. It is never used to train public AI models.

Made for everyone

One assistant, every team’s questions.

New hires, finance, support, ops, sales — anyone can ask in plain language and get an answer grounded in the company’s own knowledge. No tickets, no waiting on the one person who knows.

HR

How many vacation days do I have left this year?

answered from Handbook · HRIS
Finance

What is the approval limit before I need CFO sign-off?

answered from Finance SOP
Support

What is our SLA for an enterprise-tier ticket?

answered from SLA policy
Operations

Which courier covers same-day delivery in Jeddah?

answered from Logistics SOP
Sales

What discount can I offer on an annual contract?

answered from Pricing playbook
New hire

How do I set up my development environment?

answered from Onboarding wiki
Connects to your stack

It reads from the tools you already use.

Point it at your existing systems — documents, wikis, tickets, chat, email and your ERP — and it keeps up as they change. No migration, no re-platforming.

Documents & wikis
Google DriveSharePointConfluenceNotionPDFs & files
Support & tickets
ZendeskFreshdeskJiraIntercom
Chat & email
SlackMicrosoft TeamsOutlookGmail
Business systems
ERPCRMDatabasesInternal tools

Connected securely, synced continuously, and always inside your existing access rules.

Related solutions

Part of your technical stack.

Your knowledge assistant reads from the systems we build and run, and connects to the rest of your stack.
Questions, answered

Common questions.

How does it avoid making things up?
It only answers from the sources you connect, and every claim links back to the document it came from. If the answer is not in your content, it tells you — it will not invent one.
From your own knowledge: SOPs, documents, wikis, tickets, email and the business systems you connect. Nothing from the public internet unless you explicitly add it.
Yes. People only get answers from content they are already allowed to access, so sensitive material never surfaces to the wrong person.
Google Drive, SharePoint, Confluence, Notion, PDFs, ticketing tools, Slack and Teams, email, and your ERP, CRM or databases. If you have an unusual system, we build the connector.
No. Your knowledge stays yours and is never used to train public models.
A focused first version — one or two sources for a single team — is typically live in a few weeks. We expand from there once it is proving its value.
Yes, and we recommend it. Prove the value with one team and a couple of sources, then roll it out across the company.
It depends on how many sources and people you connect. We scope it to your usage and keep it predictable — book a call and we will size it with you.
Book a call

Put your company’s knowledge to work.

Tell us where your answers live today. We will show you a first version grounded in your own sources — and size a rollout with you.